No. Software licences are non-refundable and non-transferable. You can review live demos on our YouTube channel and ask any question on WhatsApp before purchasing. Once a licence is generated against your PayPal account it cannot be modified or moved. See the full refund policy.
Is the licence tied to my PC? Can I change hardware later?
Step 1: Purchase the software using PayPal. Step 2: We send the instruction manual and software download link to your PayPal email ID. Need help? Share your PayPal purchase details on 📧 creativenavimumbai@gmail.com or 💬 WhatsApp +91 96999 98080. Step 3: If purchased during working hours (10 AM – 7 PM IST), the download link + activation key arrive within 1–2 hours. Purchases outside working hours are processed the next working session.
Install issues? Our team can assist over Ultraviewer remote-control between 10 AM and 7 PM IST.
Licences are generated manually by our team, tied to your PayPal account, to prevent leaks and unauthorised resale. Due to time-zone differences and working hours, delivery can take 1–24 hours after purchase. Most go out within 1–2 hours during working hours.
Why pay for software when there are converted printer solutions?
Converted printers will always have limitations. Dedicated roll setups have many advanced options (forward & reverse feed, for example), and per-print production cost on dedicated DTF / sublimation printers will always be lower than converted setups over the long run.
Are software updates free? Can I upgrade later?
Same-version updates (e.g. V4 → V4.2) are free and work with your existing licence — they ship bug fixes and add support for new printer models.
Upgrades to a new version are chargeable. Existing users can upgrade at 50% off the regular price, provided the upgrade is purchased from the same PayPal account.